Set up payment integrations and check a payment

Payment providers can be used for in-person sales, invoices, or online checkout, depending on the provider and where it is connected. Business → Integrations manages business providers; Sell Online → Integrations manages providers used by the storefront.

Connect a provider

1. Open the integration area that matches where you want to accept payments.
2. Search or filter the available providers and open the one you need.
3. Follow the form's field labels and provider instructions. Use credentials from the provider's official account.
4. Save the settings, then complete the review or test step if the provider supports one.
5. Return to the integration list and confirm the provider status before using it with customers.

Provider fields and test options can change. Use the instructions shown in SokoWise for your current provider rather than copying credentials from an old setup.

Check a customer payment

Open the related sale, invoice, or online order and review its payment status. If a payment is pending, refresh the record and wait for the provider result before asking the customer to retry. Keep the order or sale reference and provider transaction details when contacting support.

For provider-specific setup, see M-PESA collections and payouts or IntaSend collections and payouts.