Customer collections and business payouts are separate workflows. Configure only the provider connection you need, and follow the fields shown in the SokoWise integration form.
Choose a provider
- Open Business → Integrations or Sell Online → Integrations, depending on where payments will be used.
- Find the provider and choose the collection or payout service shown in its available options.
- Enter the required provider credentials and save.
- Follow the review or test instructions. Provider tests do not initiate a customer charge or an automatic payout unless the form explicitly says otherwise.
- Make a small controlled test using the provider's recommended test process, then check the payment or payout status in SokoWise.
Collection settings are used when a customer pays your business. Payout settings are used when your business sends money out. Do not reuse collection values in payout fields unless the provider's instructions specifically request them.
See the M-PESA guide or the IntaSend guide for provider-specific setup notes.
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