Open Finance → Payments to review payment activity and the wallets available to your business. Use Finance → Transactions to inspect a specific record. A payout option may only appear for accounts and roles that can use it.
Request a payout
- Open Finance → Payouts or the payout action shown on the payment screen.
- Enter the destination and amount requested by the form.
- Review the fees, destination details, and total before submitting.
- Complete the verification step sent to your verified account email when prompted.
- Return to the payout record to review its latest status.
The phone number on a payout request is the payment destination; payout verification is sent to the verified contact method shown by the app. Never share a verification code with anyone.
Check a balance or payment
Open the relevant wallet or transaction to review its status and updates. A submitted request is not proof that the payout completed. Refresh the record and check the final status before treating the money as received.
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