📣 A ready-to-review cart, sent by the customer
Continue checkout in a WhatsApp conversation
Give storefront customers a WhatsApp checkout option that prepares their cart, totals, and entered details as a message to your business.
Move a prepared cart into a WhatsApp conversation
Customers can review the cart details in a prefilled message, open your business WhatsApp number, and send the order request when they are ready.
- A message with cart detailsInclude product options, quantities, item totals, discounts, delivery fees, and the order total in the message.
- Customer and delivery contextCarry entered contact details, delivery preferences, location, address notes, and payment preference into the message where available.
- The customer starts the conversationWhatsApp opens with a draft the customer can review and send to the contact number configured for the store.
A practical workflow
How it works
Let the customer review their cart before continuing in WhatsApp.
Review the checkout details
The customer checks the items, totals, and any contact or delivery information entered.
Open the WhatsApp message
Checkout prepares a message and opens WhatsApp for the customer.
Send and confirm with the merchant
The customer sends the message, then confirms order arrangements directly with the business.
Keep the order request clear for both sides
Reduce repeated questions
Share the cart and checkout context in one message for the merchant to review.
Let customers use a familiar channel
Continue the conversation in WhatsApp after building a cart on the storefront.
Keep checkout choices visible
Include the available payment and delivery preferences for follow-up with the business.
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Let customers request an order through WhatsApp
Use the WhatsApp checkout option when a customer prefers to send their prepared cart to your business and confirm the next steps in a conversation.
Have some questions?
Check out our frequently asked questions