📣 Keep delivery work connected to each transaction
Manage deliveries from draft to outcome
Prepare and follow eligible deliveries from online orders and POS sales with clear staff actions, recipient details, and delivery history.
Follow delivery work from preparation to completion
Review Business deliveries created for eligible physical online orders and POS sales, with delivery progress and event history alongside the source transaction.
- An operational delivery recordReview the source order or sale, item snapshot, destination details, and delivery events together.
- Clear staff lifecycle stepsPrepare, mark ready, hold, resume, hand over, complete, record an exception, or cancel when available.
- Flexible delivery methodsSupport merchant collection, manual delivery, and the configured courier workflow when enabled.
A practical workflow
How it works
Keep shipment progress coordinated with the order or sale that created it.
Review the delivery draft
Check the source transaction and captured item, recipient, origin, and destination details.
Prepare and hand over
Use the available staff actions to prepare the delivery and record the handover.
Record the outcome
Complete the delivery or record an exception while retaining its event history.
Keep delivery work and sales records in step
Know what staff should do next
Available actions reflect delivery state and the viewer’s permissions.
Keep payment and delivery progress distinct
Delivery events do not replace the payment status or receipt for the transaction.
Set location-based delivery fees
Configure Business delivery fees against supported locations and retain the selected fee on the order.
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Coordinate the next delivery from its transaction
Use delivery records with online orders and POS delivery sales to prepare handover and track the outcome using the actions available to your team.
Have some questions?
Check out our frequently asked questions