Review sales and send receipts

Completed POS sales are available in Sales → Transactions. Online purchases appear in Sell Online → Orders. Use the original record to check payment status or resend a customer document.

Find a sale

1. Open Sales → Transactions.
2. Search or filter the list to find the sale.
3. Open the sale to review its items, customer, payment information, status, and updates.
4. If payment is still pending, refresh the record and check the provider status before taking another payment.

Send or share a receipt

1. Open the completed sale or open Sales → Receipts and select the receipt.
2. Check that the customer has the correct phone number or email address.
3. Choose Send SMS receipt or Send email receipt, when available.
4. To share a receipt yourself, open its document or share link from the receipt details.

Receipts are created from completed sales. If you cannot find a receipt, confirm that the sale completed and that you are viewing the correct business. A receipt delivery message confirms that the document was sent; it does not change the sale's payment status.