Send a digital receipt to a customer

SokoWise creates a receipt from a completed sale. You can send it to the customer by SMS or email from the sale or receipt details.

Send a receipt

1. Open the completed sale from Sales → Transactions, or find its receipt in Sales → Receipts.
2. Check that the customer has the correct phone number or email address.
3. Choose Send SMS receipt or Send email receipt from the available actions.
4. Confirm the send action and check the result shown by SokoWise.

If the customer needs a copy later, reopen the sale or receipt and use its document link or send action again. Sending a receipt confirms delivery was requested; it does not change the payment status of the sale.

For SMS delivery that uses your own business sender name, see request a custom SMS sender ID.