A receipt can remind customers about a loyalty program, provided the information is accurate and the receipt workflow supports it. Keep the message short and explain where customers can check their balance or ask a question.
Show details customers can act on
If your setup includes reward information, confirm that the balance and earning rules are current. Tell customers what they can redeem and any limits or expiry dates. Do not promise that a reward has been added until your records confirm it.
Keep rewards and transaction records aligned
Check that the transaction and reward activity agree, especially after returns, corrections, or partial payments. If a reward is not shown on a receipt, provide another clear way for customers to check it.
Decide which details are useful at the point of sale. A short note about points earned and where to view a balance may be enough; customers do not need a long explanation of every program rule on a receipt. Keep account or contact details private, and make sure staff can answer questions about eligibility, expiry, and redemption. If those details change, update the program terms wherever customers see them.
SokoWise has separate receipt and rewards tools. Whether reward information appears on a receipt depends on the features and settings available to your account. See SokoWise receipts and customer rewards for current options.