What is SokoWise Loyalty & Referral Programs?

SokoWise Loyalty & Referral Programs allow you to reward your customers with airtime, mobile data, cashbacks, loyalty points, and vouchers to encourage repeat purchases and referrals.

Can I reward customers with airtime and mobile data?

Yes! You can reward your customers with airtime, mobile data, and cashbacks directly from the SokoWise platform.

How do referral programs work on SokoWise?

You can set up automated referral rewards where existing customers earn points or cash for referring new customers to your business.

Is there a limit to how many rewards I can give?

There are no strict limits. You can configure your own reward rules and budgets to suit your business needs.

Can I track my loyalty program performance?

Absolutely. SokoWise provides analytics to track reward redemption, customer participation, and referral conversion rates.

How do customers redeem their rewards?

Customers can redeem their rewards automatically at checkout or via a unique redemption code sent to their phone.

Can I combine loyalty points with M-PESA payments?

Yes, customers can earn loyalty points on M-PESA transactions and redeem them against future purchases seamlessly.

How much does the loyalty program cost?

The loyalty and referral tools are free to use on SokoWise. You only pay for the rewards you choose to give to your customers.

Loyalty and Referral Programs for Kenyan SMEs

Turn one-time buyers into loyal customers

Reward loyalty and referrals automatically with points, airtime, cashback, and more

Multiple Reward Types
Reward customers with airtime, mobile data, cashbacks, loyalty points, or vouchers , whatever they value most.
Automated Referral System
Customers earn rewards automatically when they refer new customers. Set it up once and let it run on autopilot.
Points-Based Loyalty
Set up earn-and-burn points programs where customers collect points with every purchase and redeem them later.
Redemption at Checkout
Customers can redeem their rewards instantly at POS checkout or online store , no hassle, no delays.
Performance Analytics
Track reward redemption rates, referral conversions, and your most loyal customers with detailed reports.
Custom Reward Rules
Set your own earning rates, reward caps, and expiry periods to match your business goals and budget.
SMS & Email Notifications
Customers get instant SMS or email notifications when they earn or redeem rewards , keeping them engaged.