Online store

How customers shop from your storefront

Learn what customers see when they browse products, add items to a cart, and place an online order.

Customers can browse your public store without signing in to the SokoWise business app. They can open product and category pages, search for products, add items to a cart, enter a promotion code, and choose an available delivery and payment option at checkout.

Test your storefront as a customer

  1. Open the public store link in a private browser window.
  2. Browse a category and search for a product.
  3. Open a product, choose any required options, and add it to the cart.
  4. Enter a promotion code if you have configured one.
  5. Enter a delivery address and check the shipping options shown.
  6. Complete a test checkout using an available payment method, then confirm the order appears in Sell Online → Orders.

Customers can use public order, invoice, quote, and receipt links shared with them. Digital products show a download after a successful purchase when the product includes a downloadable file. The storefront may also offer a newsletter signup, contact form, FAQs, reviews, and other sections you have enabled in the template.

If the store does not show a product, check that its details and availability are correct and that the selected storefront sections include it.

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