Set up payment integrations and check a payment

Provider credentials and payment methods are managed in different places. Use Business → Integrations for business payments such as POS. Use Online Store → Integrations for providers used by storefront checkout. The available providers depend on your business and access.

Connect a provider

1. Open the integration area for the workflow you are setting up.
2. Select an available provider and read the fields and instructions shown.
3. Enter credentials from the provider’s account and save the form.
4. Complete the verification or test step shown for that provider.
5. Return to the integration list and check its status before using it.

A provider test may create a provider-side payment or payout, depending on the integration. Read the test instructions and confirm any amount or destination shown before you start. Never share secret credentials in a support request.

See the M-PESA and IntaSend guides for provider-specific notes.

Check a customer payment

Open the related sale or order and review the latest payment status. If it is pending, wait for the provider result and check again before asking the customer to retry. Keep the sale or order reference and payment time if you contact SokoWise support.