Review payment activity and request a payout

Open Finance → Payments to review payment records available to your business. Select a payment to inspect its status and provider details. The Finance → Payouts page is available only to accounts with the required access.

Request a payout

1. Open Finance → Payouts and choose the request action if it is available.
2. Enter the destination and amount requested by the form.
3. Review the payout amount, fee, destination, and total deduction before continuing.
4. Follow the authorization instructions sent to the verified contact method shown by SokoWise.
5. Reopen the payout record to check its latest status.

The payout destination is separate from the contact used for an authorization code. Never share a verification code with another person.

Check the result

A submitted payout request is not proof that money has arrived. Refresh the payout record and check its final status. If it remains pending or fails, contact support with the payout reference; do not submit another request until you have checked the first one.