Send a digital receipt to a customer

Receipts are created from completed sales. You can send a receipt by SMS or email from the sale or receipt details when the corresponding action is available.

Send a receipt

1. Open Sales & Receipts → Transactions and select the completed sale, or open Sales & Receipts → Receipts.
2. Check that the customer’s phone number or email address is correct.
3. Choose the SMS or email receipt action shown on screen.
4. Review the result in the receipt or sale history.

A delivery attempt can be pending or fail. Check its latest status before sending again. Sending a receipt does not change the payment status of the sale.

If you need a custom business sender name for SMS, see request a custom SMS sender ID.