Take a sale with the point of sale

Use POS for an in-person sale. SokoWise calculates the sale total from the products and options in your catalog.

Complete a sale

1. Open POS, search or browse the catalog, and add the products the customer wants.
2. Choose the correct options or variants and update quantities. Add a customer when you want the sale linked to a customer record.
3. Review the total and any available promotion or reward code.
4. Choose a payment method shown for the active business. If you select delivery for physical items, choose the customer and saved address, then review the quoted fee.
5. Review the sale and choose Complete Sale. Select SMS or email receipt options if they are available.

A supported payment method may offer an M-PESA prompt when POS prompts are enabled, the business integration is verified, and the required phone number is entered. Follow the payment result shown in SokoWise before treating the sale as paid.

Change a price for this sale

If your role allows a price override, edit the cart item before completing the sale. That price applies to this transaction only; it does not change the product catalog.

If checkout appears pending, reopen the transaction and check its payment status before retrying. Avoid creating a second sale until you know whether the first one completed.