Manage promotion codes, rewards, and loyalty rules

Promotion codes, reward rules, loyalty rates, and rewards are separate tools in Marketing. Their options and availability depend on the active business and your permissions.

Create a promotion code

1. Open Marketing → Promotion Codes and choose the add action.
2. Enter the code and set the dates, discount, and usage rules shown in the form.
3. Save the code and review its status and conditions.
4. Share it with customers. Check eligibility at POS or storefront checkout before promising that it will apply.

SokoWise checks the code against its dates, usage limits, rules, customer, and cart. A code can be used only when the checkout response says it is eligible.

Set up rewards and loyalty

• Open Marketing → Reward Rules to create or update the conditions used for rewards.
• Open Marketing → Loyalty Rules to review the business’s loyalty settings.
• Open Marketing → Rewards to manage the rewards available to customers.

The app calculates reward balances and code eligibility from saved activity. A customer-specific code requires the matching customer to be selected. Review the customer’s reward history if a balance or redemption looks unexpected.